Last updated: 25 October 2026

1. Who we are

YouChooseMe ("we", "us") is an Australian job-matching service for employers and job seekers, available as a website and as a mobile app. You can reach our privacy contact at info@youchooseme.com (subject: "Privacy").

2. What we collect

When you create an account

• Your name, email address, mobile phone number, date of birth, gender, and where you live (country, state, city, postcode).
• Whether you are a job seeker (employee) or an employer; for employers, the company name and website; for job seekers, your work category.
• Your password. It is stored in a protected (hashed) form; we never email it to you and our team cannot read it.
• A one-time code we send by SMS to confirm your phone number.

What you choose to add to your profile

• A profile photo, gallery photos, documents (for example your résumé), videos, an "About" text, your work experience and links to your social media.
• You decide what to add. Your profile (not your email address, phone number, street address or date of birth) is visible to other signed-in members, and to employers searching for people, unless you pause or delete your profile.

What you do in the app

• Messages you send and receive in the in-app inbox, and live chat messages, voice and video calls with other members (live chat is provided for us by CometChat, see section 5).
• Members you follow, save as favourites or block, and notifications about activity on your profile (for example "viewed your profile").
• Your profile's view count and the list of profiles you recently viewed.
• Messages you send to our support team, and reports you send us about other members (and reports other members send us about you). Reports are kept so we can look into them and keep members safe.

Payments

• When you buy a membership, your card details are entered into the app and sent securely to our payment provider, NAB Transact. We do not store your card number or security code. We keep a record of the purchase (plan, amount, dates, a reference number and the last four digits of the card) and, if you choose auto-renew, a reference at NAB that lets your membership renew.

Technical information

• If push notifications are switched on in a version of the app, your device's notification token, so we can send notifications you have allowed.
• Standard server records (date and time, the app version and network address of requests) kept to keep the service secure and to find faults.
• Access to your camera, photos, microphone and notifications is only used for the features you start (taking a profile photo, uploading, voice and video calls, notifications). You can turn each off in your phone's settings.

The mobile app contains no advertising or analytics tools. Our website (youchooseme.com) uses Google Analytics and the Facebook Pixel to count visits and measure advertising; they set cookies in your browser.

3. Why we use your information

• To run your account and show your profile to employers and other members.
• To let you and other members contact each other (messages, live chat, calls).
• To take payments and manage your membership.
• To keep members safe (blocking, reports, preventing misuse) and to respond to your support requests.
• To tell you about activity on your account and, if you allow it, send notifications.
• To meet our legal obligations.

We do not sell your personal information.

4. Who can see what

• Other members and employers: the profile content you add (photos, About, experience, documents, videos, social links), your name, category and general location (country, state, city).
• Not shared with other members: your email address, phone number, street address, postcode and date of birth.
• Blocked members cannot message you, chat with you or see your profile.
• Our administrators can see your account details when needed to support you or to keep the service safe.

5. Service providers and overseas disclosure

We use trusted providers to run the service. They may only use your information to provide that service:

• NAB Transact (Australia) for card payments.
• CometChat (United States) for live chat, voice and video calls. Your name, photo and the chat content pass through their servers.
• Infinite Convergence (SMS provider) to send the phone verification code to your mobile number.
• Our website hosting and email providers, which store and send the information needed to run the service.
• Facebook, only if you choose to connect your Facebook account to your profile.
• Apple / Google for push notifications, if they are switched on in a future version.

Some of these providers are outside Australia (for example the United States). By using live chat you agree that your information may be handled there. We take reasonable steps to make sure those providers protect it.

We may also release information when the law requires it or to protect the safety of members.

6. How long we keep your information

• While your account is open, we keep your profile and activity so the service works.
• Pausing your profile hides it from others; nothing is deleted.
• Deleting your profile takes effect at once and cannot be undone: your name, email, phone number, address, date of birth, profile text, photos, documents, videos, links, saved/followed/blocked lists and chat account are erased, any automatic renewal is cancelled, and you are signed out everywhere. Messages you already sent to other members stay in their inboxes, shown as coming from "Deleted member".
• We keep purchase records for as long as Australian tax and accounting law requires (currently at least five years). Reports about members are kept while we need them to keep members safe.

7. Keeping your information safe

We protect your information with passwords stored in hashed form, encrypted connections (HTTPS), sign-in sessions that expire, limits on repeated sign-in attempts, and access controls so members can only change their own information. No system is perfectly secure; please choose a strong password and keep it private.

8. Your choices and rights

You can: update your details in Account settings; change or remove your photos, documents, videos and links; pause or delete your profile; block members; turn off notifications on your phone; and ask us for a copy of the personal information we hold about you or ask us to correct it. To make a request, email info@youchooseme.com. We will answer within 30 days. If you are not happy with our response you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

9. Age

YouChooseMe is for people aged 16 or over; you must enter your real date of birth when you register. We do not knowingly collect information from younger people; if you believe a younger person has registered, please contact us and we will remove the account. Paid memberships must be bought with a card you are entitled to use.

10. Changes to this policy

We may update this policy. When we make an important change we will tell you in the app or by email.

11. Contact

Questions, requests or complaints about privacy: info@youchooseme.com.